Proof that 4 day work weeks are better for everyone
A four day week has been the Holy Grail for many workers but management has not been as enthusiastic. However this experiment at...
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Why every firm needs a chief experience officer
By integrating and aligning Client Experience and Employee Experience with a single Chief Experience Officer role, a firm can centralise...
The power of hidden teams
When confronted with a performance problem or an innovation opportunity or anything else, we should ask, “How can we address this through...
Are you Listening and Engaging with Clients or Still Just Broadcasting?
Knock, knock.
Who's there?
Adore.
Adore who?
Adore is between us. Open up!
When I was a child, "Knock Knock" jokes...
How to Clean up your Personal Brand
So many LinkedIn profiles were set up as CVs to support a job hunt you had sometime in your life. It's obvious when you were job...
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