When confronted with a performance problem or an innovation opportunity or anything else, we should ask, “How can we address this through our teams?”
In essence, we have treated organizations like increasingly complex machines in which the humans are but component parts and in which the solutions to any ills involve tweaking the system from the top — by addressing culture broadly — or by upgrading the individual components, the humans, themselves.
https://hbr.org/cover-story/2019/05/the-power-of-hidden-teams
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