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Facts Don’t Change People’s Minds. Here’s What Does

Persuasion and influencing are all key business skills... how do we change tack while saving face and more importantly - our credibility

As a result of the well-documented confirmation bias, we tend to undervalue evidence that contradicts our beliefs and overvalue evidence...…

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unknownx500

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Key Account Management - The next piece of your ABM puzzle: A case study from JLL

In 2017, there is a lot of talk around using a very targeted approach when trying to win new business, often called an Account-Based...

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unknownx500

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So much to learn, so little time

With so many pulls on our time where should we be focusing our attention when picking up new skills? This 2×2 matrix can help you to...

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unknownx500

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