A novel way to boost client satisfaction
The way we communicate not only changes how efficient we are, it affects client satisfaction. By following the “digital breadcrumbs” that...
The way we communicate not only changes how efficient we are, it affects client satisfaction. By following the “digital breadcrumbs” that...
Although strong relationships and trust matter to achieving great teamwork, connecting collaboration to the motives of success-minded...
As more and more of our interactions happen digitally, we continue to experience new forms of miscommunication and misunderstanding. One...
Great exercise for any firm- no matter how big or small!
Can a few bucks spent on a cup of coffee change the culture of a whole company?
Never an easy situation but there is a better way to deal with the omission than confrontation or resignation.
Next time you discover you’re not on the invite list, don’t despair. Turn the omission into an opportunity to evaluate what you have to...…
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