As more and more of our interactions happen digitally, we continue to experience new forms of miscommunication and misunderstanding. One solution is to build a communication skill set that reflects the demands of our digitally-driven age.
People who work on remote teams face these challenges consistently. According to recent estimates from Gallup and the Bureau of Labor Statistics, 22% of Americans work from home, while nearly 50% are involved with remote or virtual team work. This continuing shift calls for a new range of behaviors and skills.