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Leadership - earning & securing a seat at the table for marketers with Susanne Mandel (Lowndes) and Kelly Nelson (Deloitte)
During GroPro2020 last week I heard a great presentation from Susanne Mandel (Lowndes) and Kelly Nelson (Deloitte) explaining how...
Lawyers – ditch the bow tie. Give your fee enablers a voice…
‘Non-lawyers'. This is often how half a law firm is defined. Very odd if like me you are not in a law firm and in my...
Most companies are triangles but Professional Services are square. Their tech choices should reflect that.
Most companies have a CEO, a small C-suite followed by increasing numbers of EVPs, SVPs, VPs and so on, each managing a number of people....
Client retention strategies - how DLA Piper saved tens of millions of dollars by analyzing what their clients really want
At a fantastic Marketing Partner Forum session in Miami, I was lucky enough to sit in on New Techniques in Client Journey Mapping...
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