How to give people feedback is one of the hottest topics in business today. New research seems to suggest that telling people what we think of their performance doesn’t help them thrive and excel, and telling people how we think they should improve actually hinders learning.
Feedback is about telling people what we think of their performance and how they should do it better—whether they’re giving an effective presentation, leading a team, or creating a strategy. And on that, the research is clear: Telling people what we think of their performance doesn’t help them thrive and excel, and telling people how we think they should improve actually hinders learning.
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