How can managers — from the front lines to the C-suite — thrive in the age of AI? To find out, 1,770 managers from 14 countries were surveyed and 37 executives in charge of digital transformation were interviewed. Using this data, the authors identified five practices that successful managers will need to master.
AI will ultimately prove to be cheaper, more efficient, and potentially more impartial in its actions than human beings. But such a scenario should not be cause for concern for managers. It just means that their jobs will change to focus on things only humans can do.